CYX provides skilled BPO workforce — customer service representatives, back-office staff, data entry specialists and bilingual agents (English/Chinese). We support BPO companies, shared service centers, e-commerce and fintech operations with fast, scalable staffing.

CYX 提供资深 BPO 人力——客服代表、后台运营人员、数据录入专员及中英双语坐席。我们为 BPO 企业、共享服务中心、电商及金融科技运营提供快速、可扩展的人员配置。

Services Include

服务内容包括

Customer service representatives
客服代表
Back-office operations staff
后台运营专员
Data entry specialists
数据录入专员
Technical support agents
技术支持坐席
Bilingual agents (English/Chinese)
中英双语坐席
Quality assurance specialists
质检专员
Team leaders & supervisors
团队主管

Who Is This For

适用对象

BPO companies & contact centers
BPO 企业与呼叫中心
Shared service centers
共享服务中心
E-commerce platforms
电商平台
Fintech & tech companies
金融科技与科技公司

Industries We Serve

适用行业

BPO & Shared Services BPO 与共享服务 E-commerce 电商 Fintech 金融科技 Technology 科技 Customer Support 客户支持

Our Process

服务流程

Requirements Analysis

需求分析

Define roles, volume and language needs

明确岗位、规模与语言需求

Mass Recruitment

批量招聘

Source and screen candidates at scale

大规模寻源与筛选

Training & Onboarding

培训上岗

Coordinate training and onboarding

协调培训与入职

Team Management

团队管理

Provide supervision and performance support

提供监督与绩效支持

BPO Staffing & Shared Services

BPO 人员配置与共享服务